April 2011

New appointment will unlock opportunities

Sunderland-based contact centre and marketing fulfilment company 2Touch, has announced the appointment of Michael Stewart, as business development manager.

He brings with him a wealth of expertise in operations, telephony, fulfillment and data analytics. Michael was previously with 2Touch for four years, leaving in 2002 to join Call Credit Information Group.

Michael said: “I am delighted to be back at 2Touch. I will be working closely with my colleagues to drive the business forward by offering contact centre and fulfillment services to new audiences.
“We will be engaging with potential organisations within specific vertical markets such as telecoms. We have fantastic facilities, a great team of people and the desire and commitment to add value to our customers.”

Stuart Gray, managing director at 2Touch, said: “Michael is a great addition to the 2Touch team. We have witnessed at first hand his expertise and I am delighted to have him back on board.”
2Touch represents leading brands within the consumer, financial services and home energy sectors. Continual investment in people and technology enables the firm to provide sophisticated and        results-oriented CRM programmes that are based around telephony, data capture, warehousing and product fulfillment.

Its adoption of award-winning people development programmes, innovative training courses and regular satisfaction surveys, ensure high quality service on behalf of clients. The company is a DMA member and operates to ISO9001:2000.